How Direct Comms & Validation Can Help With Customer Sentiment 25th May 2023 As a business, you will understand how important it is that customers feel satisfied with the service that you’re providing them. But, what about customer sentiment? The

How Meter Reading Automation Can Assist Clients & Companies 15th May 2023 The utilities industry has seen significant changes over the last few years, with technological advancements taking centre stage. Automation, in particular, has become a crucial part of many

The History Of Debt Collection & How ChatBuilder Is The Future 15th May 2023 Debt collection throughout time has changed on a frequent basis, from the outdated methods employed pre-technology, to the innovative developments of the internet age. As an

How We Reach Audiences and Action Repeatable Processes 23rd April 2023 Automation and efficiency are more important than ever, so companies across all industries are looking for ways to streamline their processes and improve their customer experience. One industry that

How To Improve Online Debt Collection for the Energy Sector 23rd April 2023 Collecting debts within an online context is notoriously unreliable, with all manner of potential hurdles and unexpected stumbling blocks along the way. Having a third party travel

How Can Repeatable Process Automation Benefit The Energy Sector 14th April 2023 Repeatable Process Automation is an exciting automated technology which can be of great benefit to the energy sector. From payment collections to meter readings, Repeatable Process Automation can